A hotel management system your front desk can actually run.
Tape chart, property map, one-click check-in with ID scanning, folios that print real receipts, housekeeping that organizes itself, and the ADR and RevPAR numbers owners actually need. Made for independent hotels, motels, and inns.
Running a property from a whiteboard
Independent properties get squeezed between paper systems that don't scale and cloud PMS pricing that never stops. The symptoms are always the same.
The whole property, one screen
Everything on this page comes from a real hotel system we've built and shipped. We keep client systems confidential, so we show illustrations instead of screenshots, but every feature described here is real and in use today.
Your building, on screen, exactly as it stands
A bird's-eye property map with one tile per room, arranged by your own staff to match the real layout, colour-coded by live status. Beside it, a 14-day tape chart: click an empty cell to start a booking on that room and date, click a bar to open the reservation, and a availability grid that answers 'what can I sell tonight' for two weeks out.
- Drag rooms around the map until it matches your actual floor plan
- Right-click a room to change status, with a reason note
- Out-of-order rooms hatched, labeled, and blocked from booking
- Same-day turnovers flagged so the desk sees the tight ones
Check-in that keeps up with a busy lobby
Arrivals, departures, and in-house guests as cards with balances in plain sight. Scan a driver's license and the guest record fills itself in one burst. The room picker hides rooms that conflict with the dates, and extensions are capped by the next arrival so you can never double-book by accident.
- One-click check-in, check-out, no-show, and extend
- Checkout warns about outstanding balances before the guest leaves
- Repeat guests found by name, phone, plate, or ID in seconds
- VIP and do-not-rent flags right on the card
Every charge on a ledger, every receipt printable
Room, tax, pet fees, and extras post to a dated folio with recorded cash and card payments and a live balance. Checkout prints a proper two-copy receipt, merchant and customer, with your property header. Card details are stored non-custodially: brand, last four, and expiry, never the full number.
- Add charges and record payments without leaving the reservation
- Extensions append new nights, never rewriting the lines already paid
- Reprint any receipt, any time, exactly as issued
- Guest ledger report reconstructs any stay's full history
A housekeeping list nobody has to write
The day's tasks derive themselves from reservations: a checkout clean for every departure, a stayover refresh for every mid-stay guest, suppressed when a guest asks not to be disturbed. Ticking a clean flips the room to vacant-ready instantly, and the printable daily sheet goes on the cart.
- No task backlog to groom: the list can't go stale or duplicate
- Ticking a checkout clean updates room status for the whole desk
- Per-guest do-not-disturb holds through a chosen date
- Past days keep a record of what was done and missed
ADR, RevPAR, and the numbers that set your rates
Eleven reports cover the operational day and the commercial one: arrivals, departures, in-house, cash drawer, revenue and tax summaries, occupancy and rate, channel mix, and a one-screen manager report. Accrual math is handled correctly across period edges, so the numbers hold up.
- Occupancy, ADR (average daily rate), and RevPAR (revenue per room), computed properly
- Channel mix shows what each booking source actually produces
- Lodging tax summary ready at filing time
- CSV export on report tables for your accountant
What makes our hotel system different
It matches your building
Cloud PMS products give every hotel the same generic screens. This one shows your actual rooms, your layout, and your rates, because it's built from them.
Proven at a real front desk
This system runs a real property today. License scanning, stay extensions, folios: the details work because they've been through daily use, not just a demo.
No per-room fees
A cloud PMS takes a monthly fee for every room, forever. You pay once for your system and own it, with support on your terms.
Everything the desk needs to run
The full module list from the hotel PMS we've already built and shipped. Your build is configured to your property.
- Front-desk worklist
- Walk-in reservations
- ID scanning
- Extend stay
- Tape chart
- Property map
- Housekeeping board
- Guest directory
- Folios & charges
- Printed receipts
- Owner reports
- Self-service setup
Every build is scoped to you. Modules here reflect systems we've already shipped.
Why get your hotel PMS from Orbit Studio?
Because we don't sell a product. We build your system around your requirements, exactly the way you want it.
Built to your exact requirements
Before anything is built, we go through how your business works, step by step. The system is shaped around that. If something doesn't fit, we change it until it does.
A complete custom system
This page shows what we've already built for other clients. Your build can include all of it, part of it, or features that aren't listed here at all. If you need it, we build it.
You own it
You pay for the build once. The system, the code, and the data are yours. No monthly fee per user, and no vendor deciding what you're allowed to change.
Support from the people who built it
After launch you deal directly with the team that wrote the code. New features and changes are a conversation, not a support ticket at a big company.
How we build it
Discovery
We map your property and desk routine: rooms, rates, taxes, how check-in actually happens. Clear scope and quote.
Design
We model your actual building, room types, and policies, so the system matches the property in your head.
Build
We build and configure the system to your property, then run it beside the current routine until the desk trusts it.
Launch & Support
We deploy, train the desk and housekeeping, and stay on for hosting, updates, and new features.
Hotel PMS questions
What does a custom hotel PMS include?
A typical Orbit Systems hotel build covers the front desk end to end: a tape chart and property map, reservations and walk-ins, guest records with ID scanning, folios with charges and recorded payments, printed receipts, a self-maintaining housekeeping board, and owner reports including occupancy, ADR, and RevPAR. It's scoped to your property, not a generic template.
What if we need features that aren't listed here?
Then we build them. Every system is written from scratch for your property, so there's no plan tier or add-on store in the way. Tell us what you need during discovery, or even after launch, and it gets built into your system.
Is this built for small, independent properties?
Yes, deliberately. It's designed so one front-desk agent can run arrivals, departures, housekeeping, and the night's numbers from a single screen. Independent hotels, motels, and inns are exactly who this fits; it's not a trimmed-down enterprise system.
Does it connect to Expedia and Booking.com?
Bookings from any channel are tracked with their source and confirmation number, so your channel-mix report shows what each OTA actually produces. Live two-way OTA sync through a channel manager is an integration we scope per build if your property needs it.
How does it handle payments?
The folio records cash and card payments and prints proper two-copy receipts. Card details are stored safely: brand, last four digits, and expiry only, never the full number. If you want integrated card processing, that's a scoping conversation, and we'll be straight with you about the options.
Can we configure rooms and rates ourselves?
Yes. Room types, rooms, nightly rates, tax rates, pet fees, the property map layout, and the receipt template are all editable by your own staff from the setup screens. No support tickets to rename a room.
What does it cost compared to a cloud PMS?
Cloud PMS pricing is per room per month, forever. An Orbit Systems build is a one-time project plus an optional support retainer, with no per-room fees. For most independent properties the total cost crosses over within the first couple of years, and the system is yours either way. Discovery gives you an exact quote.
Get a quote for your hotel system
Tell us about your property: how many rooms, how the desk runs today, what's on the whiteboard. We reply within 24 hours with honest advice, a live walkthrough of a real property build, and a clear price after a short discovery call.
- Reply within 24 hours
- Live walkthrough of a real build
- NDA available on request
- Clear scope and quote after discovery
Prefer email? Reach us at info@orbitstudio.us